Category Archives: Other Games

Tips to Find the Best Online Gambling Apps for Card Games

by John Stone

When you enjoy card games, you may want to play and gamble on your Smartphone or other devices. A key part of enjoying a game on your phone or tablet is having the right apps. Fortunately, you can find the online gambling apps for card games by comparing the options and focusing on legitimate sources.

Focus on Your Phone

Before you can decide on the mobile gambling card games you want to play, you need to clarify the options available on your phone or device. Android phones and iPhones have different apps and may not allow you to use every application available for a device. Many of the best gambling sites will have apps for all of the major devices, but you should focus on options that apply to your device.

Research the Company

Do not assume that an app is ideal for your favorite card games without looking into the company. Mobile and online gambling is a growing industry, so you will find a variety of different options available on your device. Apps may have a specific type of game, like slots or poker, and they may offer a variety of different options. Pay attention to the description of the app and then look up the company running and maintaining the application.

Pick out apps that have several card games or variations of your favorite card games. You also want to make sure the company is a legitimate gambling app to avoid unnecessary risks when you place a bet. Research is the foundation to limit your risk and ensure that you get the right app for your interest.

Look for Mobile Bonuses

A legitimate gambling app for card games like blackjack often provides a bonus when you download the app and sign up for the game. The mobile casino free bonus offer will vary for each app, so make sure you understand the details and read the fine print before you assume that it applies to card games. The ideal bonus is a no deposit bonus. That means you can start playing a card game without putting in a deposit. The amount varies between companies and apps, but the initial no deposit bonus allows you to try out the app and play a game without taking any risk.

While a no deposit bonus is an option, you may discover that the apps offer different types of bonuses for players. A common option is to match your deposit into the game. Matching a deposit up to a stated amount allows you to double your bet or play longer. The purpose of a bonus on the best online gambling apps for card games is allowing you to figure out how to play the game without taking a large risk.

Enjoying card games when you are on the go starts with finding the right applications for your phone or tablet. By focusing on games that offer a bonus, were put out by legitimate companies and apply to your device, you can feel confident in placing your bets. The key is focusing on legitimate companies that comply with legal standards and have several card games available so you can enjoy the experience.

Use of Rolling Chips in North America

From Bill Zender’s email discussing his upcoming activities and events.
 

June 6, 2017

Dear Friends and Business Associates,

I am sorry that I haven’t kept in touch with everyone.  Between closing out my house in Las Vegas and working abroad, I didn’t have much time in which to pen my usual monthly eBlasts.  Now things have settled down, and I have some much needed breathing space.  I can start catching up with my normal routine which involves keeping everyone informed of my availability (for my benefit), and to discuss some of the issues and problems I have seen in the gaming industry over the last several months (hopefully, your benefit).

The Use of Rolling Chips in North America

Attached to June’s eBlast is a link to a report I just finished.  Over the past spring, it has come to my attention that a number of North American casino operators are searching for information on the use of non-negotiable chips in conjunction with a marketing program known in other parts of the world as “rolling chip” or “dead chip” programs.  The rolling chip/dead chip program is used extensively overseas to market and track high limit VIP baccarat customers.  A number of casinos have started similar programs domestically here in the USA and Canada.  I have also realized that the motivation to enter into a rolling chip program is stemming from requests by junket representatives, and marketers who work outside the casino operations.  In some instances, this could turn out to be a costly situation for the casinos.

These junket reps have informed the different casino marketing departments that they can provide a number of high limit baccarat players if the casino offers this non-negotiable chip form of player tracking. Unfortunately, many executives in casino operations who have either started the rolling chip programs or are strongly considering starting one, are misinformed as to the mathematics behind rolling chip “theoretical win” (T-win) projections, and are relying on the outside promoters and marketers for this information.  As one can imagine, this presents a seriously dangerous situation for the casino operators.

Because of this disturbing trend, I have compiled a report, or “white paper” if you may, that discusses several issues everyone considering entering the rolling chip/dead chip program needs to know.  The link is as follows: Rolling Chip Program in North AmericaFor some reason, a very inflated T-win percentage has been “floating” around that I’m having difficulty in pinning down the mathematics.  The higher percentage might be related to the mathematical win difference between the standard 5% Banker commission game, and the 1 to 2 Banker payoff on the “Punto Banco 6” version that is used extensively in Asia.  Regardless of the way it is calculated, the higher T-win percentage projects a higher than expected game revenue potential that subsequently helps to falsely support higher commission paybacks to either the customer or the junket rep (or both).  In many cases, domestic casinos are giving back a “lions share” of the win potential to outside interests while maintaining 100% of the gaming “risk”.  It is in the best interest of anyone entering into or considering a rolling chip program to read this report.

Marking Cards in Face-up Blackjack

A week ago I received an email from a casino executive who inquired about possible marked playing cards he had recently found on a face-up game of blackjack.  This is the second time I’ve heard about this possible scam in the last several months.  I think his question and my reply needs to be read by everyone on my eBlast list.  The question he sent me will be followed by my reply to him.

Question:
I have something that came up that has me really stumped.  While sorting cards from a six deck game at the end of the shift, one of the dealers found that a number of cards had a dimple or dent in the middle of the backs of the cards.  The cards were a number of 10s through Aces but not all.  When we went back over the play on that table, we only had one player betting black chips, but he won several thousand dollars.  Surveillance ran the player down for counting but found nothing.   My question is how would only a certain group of cards get dented like that in a face up game, and do you think we might have been hit by cheaters?  I haven’t seen anything like this before.

Reply:
There is a strong possibility you experienced a card marking team.  If the tens and aces were dented, the cheater were probably using a “top card” marking system.  If a card sitting on top of the shoe is marked (dented) the player sitting in first seat (before the shoe) will wager up to maximum bet, and if the card is not marked, the player will wager around their minimum bet.  Not all the cards are marked because it takes a long time to make sure all the “target” cards are marked.

Usually with this scam, the cheaters send in a team of players who “dent” the faces of the cards hours before the play actually goes down when the table has minimum action.  They dent the cards by hitting the faces of the cards with a chip or the tip of their fingers.  By denting the face of the playing card, one also creates a dent on the back of the card as well.  Cards marked in this manner must be read while in the window of the shoe when glare from overhead lighting reflects off the dent or bend.  After several shoes (and hours of play), the card marking team leaves the game.

As I mentioned previously, hours later the cheaters return with their “big player”.  They approach management and request a higher limit (sometimes).  Then they either get a private game for the big player, or have him sit in the first seat position in order to always receive the first card (top card) of the shoe.  A second cheater either stands or sits at the table around 5th/6th position to read the top card of the shoe.  When the top card is dented (marked), he signals the big player to place a maximum bet.  This gives the cheaters an approximate 20% edge on that wager.  If the team marking the cards is able to mark 70% of the tens and aces, a marked card will appear as the top card prior to the next hand about 25% of the time.

If you still have the video of the black chip customer’s play, see if there is a correlation between his increase in wager size, and the appearance of a ten or ace as his first card.  If so, then you need to go back over the entire day to see if you can spot the cheaters who marked the game.  You may be able to get enough video evidence to take it to the authorities.  If you have any other questions, please let me know.  Good luck with your review.

Unfortunately, I never heard back from this individual so I don’t know whether or not his surveillance personnel found anything suspicious.   Some executives believe that marking cards in a face-up game is impossible.  This is not true.  Although the act of hitting the face-up card in plain sight is obvious, these teams train to make the move look like a show of excitement, or pointing out a “lucky” card to their friend.  Here is more information on the scam setup:

First, the cheaters must find a table where the overhead light shines down and reflects off the top card of the shoe.

Second, the cheaters have to mark up the cards using a highly overt action of touching the face of the cards as they lay on the table.  This motion is usually done at the moment the dealer starts his/her bet settlement process.  The card markers will sit in the last two positions on the table and will usually control two to three hands.  The cheaters have to mark the cards without drawing suspicion to their intentions so they may use several different players over a several hour period.

Third, hours later they will confirm the marked cards are still on the game, and if so, have their “big player” buy-in and play the first hand positon.

I hope the information in this email, reply, and follow up comments gives you better insight into protecting your blackjack games.

Seminars and Workshop
As of today, I have no public seminars or workshops planned.  Since I do have some open time this summer and early fall, I may look to holding a Game Protection or Table Games Management class in different areas of the country outside of Las Vegas.  Please watch for future eBlast to find out what seminars, dates, and locations will be available.

On the Move
The dog days of summer are upon me.  Right now I’m almost filled for June, but have a couple of weeks in July, and the most part of August open.  If you have any questions, let me know wzender@aol.com.

June
Maryland
Washington DC
Northern California

July
Las Vegas BOD Meeting
Northern California

August
Northern California
Las Vegas BOD Meeting

Usually, I’m pretty much booked two months in advance.  As you see I have a bit of time open throughout the summer.  Please let me know if I can provide one of my services for your organization.

Questions???

I’m always available to answer your questions. If you have any questions on gaming; don’t hesitate in contacting me through email.  I answer close to a half dozen email on gaming every day wzender@aol.com

Cheers and good luck.

Bill Zender
Bill Zender and Associates
702-423-5734

 
Copyright © 2017 Bill Zender and Associates, All rights reserved.

Bill Zender Newsletter 01/17

Some interesting comments from Bill Zender on the state of advantage play:

January 10, 2017

Dear Friends and Business Associates,
I hope everyone had a great Holiday Season and are looking forward to a prosperous New Year.  It seems that I am always asked about what I see as the biggest Table Game problems, cheating and otherwise, for the year to come.  Following are my answers.  I’ll start with the “core” table games first, and then comment on other factors not specific to table games.

2017 Table Game Advantage Play and Cheating Scams to Watch Out For

Blackjack – Still the dominate table game on the casino floor, I believe the primary avenue of attack will come from advantage players finding weak dealers in order to spy the dealer’s hole-card.  Please don’t rule out shoe dealt games!  Finding dealers that give up the hole-card (unintentionally) in shoe games is more common than you think.  Also, don’t rule out card marking (both daub and punch) and card switching in hand pitched games.  The biggest cost to the gaming industry will come from card counting; however it’s NOT the players at the table creating the cost.  It’s the FEAR of counters that hurts our industry.  For example; do you cut off more than one deck from the back of the 6 or 8 deck shoe games?  If the answer is “yes”, there’s the cost!  Cutting off more cards than necessary decreases hand decisions per hour which costs blackjack revenue.

Baccarat – Baccarat is internationally popularity, simplicity, and offers “sky-high” wagering limits, and it will remain the primary game to beat in 2017.  My biggest concerns lie with cheaters gaining access to playing cards, and either recording pre-shuffled card sequences, or using invisible paints to mark the card (primarily the sides, surprised!)  If you question my thoughts on using invisible paints to mark the sides of cards, please go on YouTube and watch videos (there are several) regarding the “Holdem Analyzer”, and consider how that principle would work in regards to baccarat and card sequence knowledge.  Also, beware of the high limit customer who requests changes to the games dealing procedure (dealer turning up the cards, as well as determining the method for inserting the shuffle point card).  Procedure manipulation through social engineering has been a big problem over the past several years, and probably won’t diminish in 2017.

Craps – One of the hardest games to cheat or gain an advantage by the customers.  Be on the lookout for dice sliding (not controlled throws).  Dice sliding appears to be on the rise in smaller, less game protection educated casinos, or in high limit games with “demanding” VIP players.  Make sure the dice hit the back wall and be done with it.

Roulette – The color scam, buying in for a minimum denomination chip, and getting another person to cash those chips out at a higher denomination, is still being accomplished.  Educate your staff on the technique.  The cheating scam of past posting is becoming a dying “art” with the advent of HD cameras, however don’t rule it out.  Also, be careful with computer “clocking” and “number bias” regarding the roulette wheel head…but not necessarily on the “cloth” table games; on the physical roulette wheel heads used in conjunction with electronic roulette games (you know….the games the slot department think they own).

Alternative Games and Side Bets– Some of the smartest people in the world are advantage players, and they closely examine every new table game and side bet released each year for advantages.  Be sure you understand the procedures and mathematics of any new game or side bet before offering it to the public.  If in doubt; keep the maximum limits low.  Also, be on the constant lookout for dealers unintentionally exposing dealer controlled cards, either a hole-card or a community card (or both).  Educate your dealers and floor staff, and then hold you managers responsible for guaranteeing proper dealer hand/community card protection.  One other point; watch out for possibilities of card switching between two players, especially in Three Card Poker.  Other alternative games are susceptible as well.

And the biggest area of concern moving forward into 2017… Marketing Promotions. – More money is lost every year from bad promotions and programs.  Be sure that someone in your organization runs the numbers!  In addition, don’t copy someone else’s promotion, and then deem it OK just because someone else is doing it (especially from big gaming companies).  If you think your organization’s marketing strategy is OK, ask yourself this question; “Do we use Match Play Coupons and/or Promo Chips as a strategy to attract table play?”  If the answer is “yes”, then you have a problem!

At this point in time in the gaming industry’s history, we operate the safe table games ever.  The recent developments in equipment technology, time tested game procedures, quality floor and table camera coverage, and the availability of game protection education, have made are jobs a lot simpler and easier.

With that said, every organization still needs to stay up to date with the new advantage plays and cheating scams.  One of the best ways to stay up to date is to send at least one person from your organization to the World Game Protection Conference (WGPC) each year in Las Vegas.  This year the WGPC will be held from February 21st through the 23rdat the M Resort.  Anything threating to the casino bottom-line which has arisen in the past year is discussed at length by some of the top game protection experts in the world.  One topic of interest, although not about table games, will be an exclusive look into how computers and devices are being used to attack slot and video machines!!

I hope these prognostications help enlighten everyone about the possible pitfalls of this upcoming year.  I wish everyone a prosperous and safe 2017.

Seminars and Workshop

World Game Protection Conference in Las Vegas – M Resort – February 21st – 23rd

Speaking of the WGPC, I will be presenting on the first day of the Conference during three morning sessions.  The topic of my presentations will be:  Bill Zender’s Lessons Learned as an Expert Witness

The title speaks for itself.  Primarily, I will discuss my experience in putting together cheating cases for the police or regulators, and how I proceed with criminal or civil cases as an expert witness.  During the three 50 minute presentations, I will refer to many of the cases I have worked over my career as a casino executive, gaming control agent, and gaming expert witness.  The titles for the three sessions are as follows:

  • Putting the case together for Law Enforcement
  • Conducting my own investigation as an expert witness
  • Testifying in court as an expert witness

For more information on the World Game Protection Conference please go to; http://www.worldgameprotection.com/

Potential Future Seminars

It appears I will have some spare time this early spring so I’m strongly considering holding a March seminar in Las Vegas at the Tuscany Suites Resort.  At will either be a two-day seminar on Table Game Management, or a one-day seminar on the Cost of Table Game Promotions.  I’m also considering conducting a two-day Table Game Protection seminar and/or a one-day Optimal Baccarat Seminar 2017 somewhere outside of Las Vegas this summer.  My last two seminars outside of Las Vegas, in the Seattle Washington, and the Albuquerque New Mexico areas were a big success.
Please watch for future eBlast to find out what seminars, dates, and locations will be available.

On the Move

I’m looking to fill up several weeks in February with March and April wide open.  If you have any questions, let me know wzender@aol.com.
 
January
Las Vegas
Indiana Gaming Agent training
Northern California
 
February
Northern California
Open
World Game Protection Conference Las Vegas
 
March
Open
Las Vegas seminar
 
Questions???
 
I’m always available to answer your questions. If you have any questions on gaming; don’t hesitate in contacting me through email.  I answer close to a half dozen email on gaming every day wzender@aol.com
 
 
Cheers and best wishes on a new year.
 
Bill Zender
Bill Zender and Associates
702-423-5734